Privacy Policy
Welcome to the SILKP SERENITY LLC website (hereinafter referred to as “we,” “us,” or “our company”). Your privacy is important to us. We are committed to protecting your personal information and, in accordance with this Privacy Policy, ensuring that your information is used securely and appropriately.
- Information Collection
We may collect the following types of personal information:
Personally identifiable information: such as your name, email address, mailing address, phone number, and payment information.
Non-personally identifiable information: such as browser type, IP address, access time, and pages visited. - Use of Information
The information we collect will be used for the following purposes:
Processing and administering your orders.
Providing customer support.
Sending you order confirmations, shipping notifications, and other related communications.
Improving the website’s user experience and functionality.
Providing you with updates about new products, promotions, and other relevant information. - Sharing of Information
We will not sell or rent your personal information to third parties. The only exception is that we may transfer your information to partners and service providers, such as payment processors and courier companies, to fulfill your order or provide the services you requested. - Data Security
We implement appropriate security measures to prevent unauthorized access, use, or disclosure of your personal information. We use encryption and secure servers to protect your information. - Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance your user experience. You can choose to decline cookies in your browser, but this may affect certain features of the website. - Third-Party Links
Our website may contain links to other websites whose privacy practices may differ from ours. We are not responsible for the content or privacy practices of these websites. We encourage you to review the privacy policies of any third-party websites. - Children’s Privacy
We do not knowingly collect personal information from children under the age of 13. If we discover that we have collected personal information from children under this age, we will take reasonable steps to delete such information. - Notification of Changes
We reserve the right to update this Privacy Policy at any time. We will post any changes on our website and encourage you to review this Privacy Policy periodically for the latest information.
Thank you for choosing SILKP SERENITY LLC. We take your privacy and security very seriously!