Shipping Terms
Welcome to SILKP SERENITY LLC! We are committed to providing you with convenient shipping services. Below are details about our shipping terms.
- Shipping Areas
We offer both domestic and international shipping. No matter where you are in the world, SILKP SERENITY LLC wants you to receive your desired women’s pajamas without any problems. - Shipping Times
Domestic Shipping:
Standard Shipping: Typically arrives within 3-7 business days.
International Shipping:
Shipping times for international orders vary depending on the destination and typically arrive within 7-21 business days. However, some areas may take longer. Please note that customs procedures in your country may affect delivery speeds. - Shipping Costs
Shipping costs vary based on your order amount, selected shipping method, and destination. You can review shipping cost details during checkout. All costs will be clearly displayed before payment. - Partnered Couriers
We partner with several reliable couriers to ensure the safe and timely delivery of your order. Our primary courier partners include:
United States Postal Service (USPS): Provides fast and reliable domestic delivery services.
FedEx: Offers a variety of shipping options, including standard and expedited services.
UPS: Provides flexible shipping options and tracking services. - Tracking Your Order
Once your order is shipped, you will receive an email with a tracking number. You can use this tracking number to check your order status in real time on the carrier’s official website. - Customs and Duties
For international orders, you may be responsible for customs fees, duties, or other applicable taxes in the destination country. We are not responsible for tariffs or exchange rate fluctuations in any country. We recommend that you understand the relevant policies in your country before placing an order. - Shipping Issues
If your order encounters a problem during shipping (such as delay, loss, or damage), please contact us as soon as possible. We will help you resolve the issue and assist with the investigation.
Thank you for choosing SILKP SERENITY LLC. We look forward to providing you with quality shipping services!